SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China, US or Spain will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Harnexx ... get bound (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Thank you courier to mailbox delivered
Very good quality for the price! Nice, comfortable feel ecoskóra. Size fits all. I bearing 180 height and OK. 90 cm waist dopasowałam Harness top and bottom without problem. Fast shipment! Thank you!
I love it. The garter belt is great, you can also adjust I bit, to better shape the legs and I love the harness. In hindsight, I should've looked at the measurements, my waist is pretty big so it was a little harder to get the strap around for the harness, but the material allows me to wear it comfortably. All and all, I love it
Fast shipment and delivery. Very cool product and store. Super. The quality of the goods at altitude. Beautiful material and performance. Holes enough. Recommend
The smell is strong, but it's not a problem. A little big but not critical
Идеально На любой размер
Super. Took on the size more, but you could also take your size, everything is adjustable. Advise. Delivery 2 weeks
Led Bomb
Awesome Portugal, my size 44-46 have stock Soft, similar to the skin Looks bombe
Great. I'm happy, it looks great. For its price-good quality!
Très bien
Everything is clearly quality. True for my parameters, long straps. Need customize by yourself
It came 2 weeks before the Perm Territory. Everything is fine!
I received the order very quickly within 2 weeks, for which I am very grateful. All as in the description, I recommend the store))
Very nice for this price. Made from two layers: fake leather and something like fake suede. Pleasing to touch
Excellent quality, thank you to the store!
Świetny produkt! Jestem zachwycona! Bez peoblemu wchodzi na osobę w rozmiarze 42/44 (PL).
Cute looks and easy to put on, on my waist three turns-the stock is large in width. Delivery in a couple of weeks.
Oochen cool, quickly delivered. Fortunately no pridela
A little big on wife 158/48, have to look for another. Although not an option, so I'll just make new holes and cut the ends
Everything was super fast.
Straps are already than in the photo, or the model is very miniature, in general, the quality is not bad for its money
The goods came quickly. Everything is fine) I liked it) I recommend
Все супер как на фото!!!!доставили за 9 дней в Челябинск ! В период нг при чем !супер
On the 48th came up, at the waist 86 cm for 3 turns it turned out to buckle, satisfied.
все хорошо пришло быстро
The quality is not very, strong smell, but for such money is excellent. For a change is suitable
Very good quality. Fast shipping.
Portugal was big, I have to cut the tongue. Suitable for large sizes. Quality norms.
Thank you so much! Quality is super!!!
Just wow! Quality at altitude, insanely beautiful! I'm 168, 49, I don't know. But everything came well, I'll cut the straps a little and there will be a bomb! With the store did not communicate, delivery of the Week 3-4. Thank you❤❤❤
Very cool Portugal! Beautiful and good quality
All cool
I received the goods 8 days before Latvia! It's never happened before! A huge thank you to the store! Syum is just gorgeous, all the straps are strong, qualityly done, all the parts are in place, very cool! I'm ecstatic! I recommend all the girls and the store and the seller! You won't regret it, the goods are amazing! Looks cool!
The only thing that confuses that in the picture the straps are much thicker and look denser, in reality they are thinner, but pleasant to the body. This is the fastest parcel from aliq! Usually I wait a month to wait for shopping, but this time it has not been three weeks
I really love how this looks like!! I hope it just doesn't break since it feels kinda thin...
Mega quickly delivered less than a week! Quality is excellent
Perfect quality.
the product is nice but I had to open new holes and glue the extra leather because it is too big for me
I'm good fast. Very happy.
Everything is fine. Size changes. Recommend
Good Portugal. At the waist 65 and height 165 3 times do not wrap around the waist, and 2 need holes in the belt to do extra.
I did not communicate with the store. The parcel came very quickly! The skin is soft and pleasant to the body Looks cool, I'll take a photo later The quality is excellent, all the fears were in vain!
Is fine
Beautiful! Comfortable!
все супер . пришло быстро
Fast and high quality
Cool straps.
Slightly too big for 42-44-have to cut a little. The material is soft, odorless.
Grande
Chic set. Straps are soft, pleasant to the body and easily adjustable.
Good Portugal, soft leatherette, you can adjust to any size, I personally cut the straps a little, as they are long for me. Delivery was a month to Moscow. In general, I am happy.
Quality is good! The only thing, not very firmly fixed straps, you have to often correct, and so everything is super
The store sent the goods quickly. Track tracked. The parcel came in less than 2 weeks. The quality is good, nice leatherette with a velvety reverse side. Belts are adjustable. I'm thin and I had to cut the length of the straps a little and make new holes in them. But if a woman of a large size, then the stock is decent. The order is satisfied.
Thin straps. Shipping fast.
All excellent, the parcel was tracked. Delivered in 2-3 weeks
Put a collar as a gift) Chic)
ремешки мягкие,качество хорошее, с продавцом не общались,товар пришёл раньше срока. спасибо очень довольна
Came in time, all is well