SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China, US or Spain will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Harnexx ... get bound (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Excellent exactly as the picture
very nice
love it and cannot wait to wear it
L’article était très bien protégé ! Il n’est pas arrivé en 10 jours comme promis , néanmoins ça reste rapide . Il est en superbe état et d’une jolie qualité .
Beautiful and arrived quickly!
Excellent
Everything corresponds to the description, the quality is excellent
It came quickly 2 weeks, in good packaging. Like in the picture. Thank you.
Nice harness in good quality. Kind and supportive store who delivers extremely fast. Im satisfied! Kisses , TS Nádia Nude
Nice quality Beautiful rendering
Norms
ITS NICE
Everything is fine, but I had to manually make several holes in the straps under my size
Class! Quality is excellent!
Compatible with description fast delivery
High quality! Soo sexy and beautiful just like the picture
looks nice. quality, but thin plastic, not pleather. could fit up to L
Worth it
Fast delivery, the quality of their money is worth
thank you
Too small despite the measures communicated
Beautiful Portugal. The material is soft. Fittings like strong.
The straps are very soft, from dermantin, but if neatly worn, then everything is OK. came to Minsk for 3 weeks. packed was excellent.
ok
It looks a little cheap, it's better to wear it in the evening. Because the belt is just thin eco-skin folded double. The chains look also plastic, but in fact-very beautifully prick and ring
Unfortunately it's too big for me. It doesn't even fit around my hips :( Overall good quality and fast shipping.
Beautiful, the two I ordered arrived in very good condition, the enpaque is inflatable and protects quite a lot. Very good quality. It is recommended. It took very little, 15 days. Good terminations
Заказала 2 предмета, продавец один не доложил.Написала продавцу, 5 дней тишины открыла спор, деньги вернули.
Everything is perfect, the quality is chic!
It's just fire! No smell, thread, damage, quality per million. Recommend! Well packed, quickly arrived.
Cheap chains, does not look very good
Norms
♥I loved it.
verry good
Quality Super
Everything is perfect. Good quality. Same as the description. Thank you very much.
All is well, but on the leather belt the fastening fell off immediately. I'll try to do it myself. And so everything is great.
Not the skin, very thin leather deputy, you look good, but the quality is not very, the chains are light very, I thought they would be more massive, 1-2 times
Cool One
Just an excellent set (I ordered both top and bottom)! The quality is excellent. The size is adjustable. it looks chic! Very satisfied! Shipping fast.
Just an excellent set (I ordered both top and bottom)! The quality is excellent. The size is adjustable. it looks chic! Very satisfied!
It's identical, and very nice, I would have liked the leather part to be harder. But good. For the price is more than good!
Good Goods! It came pretty fast!
very good quality
Super We cost more
Продавец неделю не мог отправить товар. Качество ремня дешевое
Excellent quality and fast delivery
Good
beautiful
Article conforme à l’image
Smooth and beautiful belt, I'm happy!
Strip the Pequeño
Everything is fine, look at all 100%, but the material of the straps certainly corresponds to the price, they are slightly soft and not particularly durable as it seemed to me.
Looks very hot, thank you store
Portugal is simply incredible!!! Looks very stylish, extravagant and exciting! The strap, fastened behind the back, can be adjusted to the desired length. I ordered myself for a photo shoot, came in 2 weeks in a very safely packed form. I did not communicate with the store, there was no need.
Came quickly, the quality is excellent, looks beautiful
Crazy sexy sitting on a stunning body
Excellent! quality accessories, everything is perfectly held and sits. thank you!
A little need to finish) strengthen the buttons and swap, but in general it looks spectacular
Very beautiful thank you
Targets aluminum light will quickly fall off the ring generally plastic
Fast shipping
I took both top and bottom (2 things), the store put in one parcel. Packed just perfect! Seller umnichka!))) I have not seen so good packaging yet. The product is excellent, exactly as in the photo from the seller, in life it looks even better. Excellent quality, the skin is soft (does not rub), the rivets are made neatly, there is the possibility of adjustment. On the body looks chic)))) I'm thin, I wear the 42th size of clothes (xs/s), it looks great on me) very beautiful things))
Супер, я довольна заказом
All Super thank you
it looks cheap. But it arrived really fast.
Good qulity. All as in the photo. Looks fire
Good quality, very beautiful accessory, sent quickly, packed what you need
Just like in the photos!^^
One side is missing 1 chain
Cool thing, a little overpriced, but in general very satisfied))
Well made, exactly as pictured. Chains are light and not too heavy. Pleather.
It's not as many chains as it comes out in the picture and this is not fit for big breasts
Супер! Покупкой довольна!
It came quite quickly, overall satisfied, looks cool, but one chain was torn, I had to remove it, but it's not noticeable.
ремень болтается и немного мешается, нужно сделать доп. дырки и закрепить его на талии, что бы он не ёрзал лишний раз
Strap cool, but very thin, rivets as if were not pretty latched, fly.
Very soft skin, thin and not made ends that slightly spoils the overall picture
Everything is fine, delivery is not long
MID quality syntethic leather. good choice if you but such accessory for a first time and dont know if you would enjoy it.
Super, delivery fast, husband uhhh delighted
The harness is really nice but it arrived faulty (one of the chains was loose). I received a partial refund for that though, so I'm satisfied. Really fast shipping!