SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China, US or Spain will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Harnexx ... get bound (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Very good quality, I arrive fast: D matches the description, I recommend. Good packing.
Very good quality for the price! Fast shipping!
Great thing! The only thing on my Taliban had to do an additional hole in the strap. The quality is good, the fasteners are normal, and the straps themselves are soft.
Such a lovely, high quality harness. The store is friendly and very helpful. Could not be happier!
Delivery two weeks, received in the box of Sberbank))) to the touch fire, my liked
It came quickly! Quality is very satisfied, soft leatherette. Adjustable to any size. sexy!
Well, to be honest, on thin legs
not tried it yet but looks accurately to description and quality good. fast shipping also
Good quality, leather feel. Excellent pars the price. Still waiting for her to prove it.
The ideal partupey sits perfectly. To the store, thank you very much put a small keychain as a gift. Went 1 month
Quality is good, from the back side velvet-nice and does not rub! Everything came up and perfectly village. Recommend
Fast delivery, all as in the picture. I advise.
The order came very quickly! the quality is chic, the village is perfect)) I recommend))
Delivery fast. many holes for fastening, suitable for every size. belts visually already than in the photo.
Super workmanship
I am very pleased with this product! Came quickly, the quality is good. The store put a cool keychain-very nice. Thank you so much!
Super good quality + Super fast delivery
nice
Almost too small
Думала будет не очень, но вау!!! Это просто бомбезно! Ремешки мягкие, бантики красивые.. заказ пришёл за 2 недели. Собираю себя мужу в подарок ко дню рождения. Вот это он удивится когда увидит))
Super cute!! East to put on exactly as described! Took about a month to deliver
soft and great quality.
Super!
it suits well and it's comfortable, i really recommend it!
Very cute but it's for smaller bodies, which if you don't bring any brooch under the gluteus as seen in the image, but out of it is the same
nickel
Is OK
I really liked it. I run it with my pants on and it looks really nice.
wow. to jest naprawdę świetne. mięciutkie. ale jak ktoś jest przy kości to odmawiam. ja mam 172 cm i 70 kg i ledwo się w nogach zapiekalam( na ostatnią dziurkę) . w brzuchu luz ale ogólnie super. polecam.
Unpleasant smell.
Super Good
same as on pic, came with panda keychin gratis
Cool. As in the photo.
Great thing. Recommend. You won't regret it!
Trop cool et sexy
Product is well made. The belts are a bit thinner than expected, but overall it's ok.
Quality is just fire! Corresponds to the description of soft straps, pleasant to the body.
Everything is great! It is very good quality! I love it!
a little bit big the part that goes in the waist
все супер. качество клевое
great product, good for girls gays and theys with thick thighs too
Doesn't fit nice on the booty. These pics are just taken good. But I transformed it in a breast harness so it's useable.
I love it! I'm so excited ! I'm a thicc girl and it fits me so nice!! the delivery was quicker than k thought :3
bueno
Great thing! It looks like in the picture. The goods came within the specified period. Artificial leather, the reverse side is slightly velvety, pleasant to the body, the straps are adjustable. The store put a gift-a trifle, but nice)
good. fast shipping.
I liked it very much
the quality is amazing, really good material, came in 3 weeks unfortunatly it didnt fit me...
Excellent quality! All as in the photo and on the description of the goods! 0
Good quality, fast delivery. Thank you store)
Belts are strong enough. The size is adjustable.Thank you. Recommend.
looks just like in the picture. arrived very quickly
Good straps. Soft.Very good. My husband really likes it.
it is ok but it doesnt fit like on the picture
Cute strap soft leatherette, expensive for this quality whether you think to sit down that great probability that it will break, store recommend!
I love it.
great product, looks great
Very nice, simple to put on and good size
It came super fast, it's too cute, same as description
Just-perfect! Fast delivery, the goods are perfectly packed, the quality is excellent)
I chose black. I think black is more sexy than red. I am very satisfied. Recommend,I am thin,
Perfect ! Thanks ;-)
Parfait
Very nice
Excelente
Well... so-so. It stinks of some kind, the ends are very long-it will have to be cut. 3 * maximum.
The order came in 20 days, was tracked, packed well, the straps themselves as in the description, there is a small smell, but not critical, I think it will fade out. The straps are pleasant to the touch, neat, 1 cm wide. Thank you store! The order is satisfied!
Me encanto, super buena calidad, ajustable a diferentes tallas siendo yo M/L me queda super.
Просто огонь. Пришло быстро, в Омск за 11дней. На обратной стороне ремешки все бархатные, ничего не натирает. Выглядит очень круто. Рекомендую.
Really cute and comfy! It is easily adjustable.
It’s good, I can recommend
The product is good but the store ignores all messages. Very Unprofessional
Excellent.
I have a hip circumference of 110 cm and belts are unpleasantly pressed into the skin. I'll give the guy, his ass is smaller: D
very very! super sexy
The product corresponds to the description, no need to talk to the store.