SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China, US or Spain will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Harnexx ... get bound (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Beautiful and classy
Excellent, as advertised.
parfait comme toujours
Отличный ремень, плотный кожзам, все точно, как в описании продавца. На талию 68 -70 подойдёт и на верхнюю одежду и на тонкую блузку, множество вариантов стилизации. Очень быстрая доставка. Рекомендую товар и продавца.
Nice quality, had to poke a few more holes since it was too loose but not a big eoblem
I liked it very much
SAS-sausages, wearable, though a little stinks. Put Hair rubber Uwu
cool belt!
It's a fucking belt, girls and boys. I thought about buying or not for a long time and eventually ordered. He has good quality, in the massucket such would cost at least 1500₽. Delivery is also fast, although I bought it on sales. Dense material, durable accessories, I like everything.
Everything is super, deomontin of course goliable, but looks decent
Goods without flaws. Nice belt.
Excellent belt, looks just super, quality too
This belt is super cute! However it’s a tad small so I unfortunately am unable to wear it
хороший ремень.. явно не кожа, но хороший кожзам.
Very cool belt
cool. I like it. of course it is not real leather, but fine made. I am satisfied. jacket:cos waist: 26inch, 66cm
Excellent quality and great design! Very satisfied with the product.
The belt is excellent!
Strap super. The store put a cute hair band as a gift. Thank you very much.
Super. Many thanks
Not bad, as in the description
The very good product 100 corresponds to the description
is only for small sizes
The quality is good and looks cool
Incredible, ordered Nov 11 arrived Nov 27. So beautiful!!
Good quality
Belt fire, very cool, for your money is generally excellent. Came quickly without complaints to the store
Perfect. I love it. Will look fantastic over a cost of black blazer or turtleneck.
Excellent.
Заказала 20.01 пришло 18.02. Очень понравилось. В подарок положили резиночку :3
fast shipping and good quality product :)
Quality fire, everyone is happy. Uena is certainly too big but the quality justifies)
Looks just like the pictures, shipped quickly
Thank you to the store for the delivery and quality goods, although this is not the skin
Love it ! Very good quality and size ! I’m U.K. 8 and fits me perfectly! Can add so much style to a simple piece ! Highly recommend!
git
It's very good, good quality