SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China, US or Spain will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Harnexx ... get bound (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Satisfied with the goods Looks great
Size too thin, I can not adjust the belt to my waist even by making new holes. Otherwise it's quality, and very adjustable at the thighs and the rest. If you are wide at the size, or you do more than S, it will necessarily be your size (sorry I can not judge until or, if it's XL or XXL but there is really margin in the small holes)
The parcel came very quickly, for 2 weeks by post of Russia. The quality is excellent, it sits cool. Happy with the purchase. Order-you will not regret!
Too big waist belt
cool
Nice thing. Very sexy
Very nice belt, soft PU leather, extremely fast delivery. Strongly recommend!
Nice
Super quality, recommend
A beautiful accessory, everything is adjustable. The goods came to Ukraine in three weeks.
Chains a floppy pelin and ribbons. But it's arrived in two weeks.
As for me, the price is overstated for this product, the quality is average
Качество- пушка
Looks very good
I make a size XXL and it is too big for me
I LOVE IT
Super!!!! Thanks
I'm small on the thigh part.
Качество хорошее, размер регулируется, но в талии большеват ремешок, талия 66 см. Доставка быстрая.
Супер
It's not for small people and had to make a few more holes for the size but other than that good quality for the price
Very quickly came! I'm already awesome!!! I 've never been here so fast! All orders would come so! Everything is fine!
Not on thin, I have a small chest girth, a cup D, the size of the goods is quite large for me.
Cool thing and visually and in quality
Did not like the quality
Packed in two strong bags. The quality is very good, the material is soft, it's nice to feel on the skin. adjustable, For me,I'm very pleased with the purchase, it looks chic on the body, just like in the photo. Thank you store!
I love it! It fits perfectly and looks great.
I did not communicate with the store. All as in the description. I wear 46 size. By the belts, the stock is everywhere good. Done very carefully. There's no parable.
Well received in 3 weeks and a half, a little disappointed by the quality the chains are very fragile, the world is not as pretty as the photo, but it remains aesthetic.
Просто бомба. Мне правда очень велик в талии, но я его немного перекроило и он выглядит очень круто
Me he visto gratamente sorprendida de su calidad
Good thing. Looks nice. The quality is decent. There are enough adjustments, but in our case it is necessary to make additional holes in order to tighten it tighter. We tried it in practice. My wife punished me to the maximum. I recommend for shopping
Super sexy but the straps are very big
Parfait
Description exact. The only thing that does not like this is a long hood from the strap at the waist. Until I figured out how it can be fixed. Well, in general. Like in the picture. The image desired to create will turn out)
Chic
Very good goods, does not smell, sorry a little belt longer. I will order more! Delivery two weeks thank you
I was really excited when I got my package but unfortunately, this is too large for me :( I’m 160 cm/50 kg but the smallest option doesn’t fit eighter.
Pretty. Quality draw so
Girls, this is бомбяяяу!! I advise everyone about the store, the goods came in excellent condition! perfect
Beautiful., fits the description., just like the picture.
A grade
It is as described, content with l purchase
Все прекрасно ) мне подошло
отлично, все понравилось.
Very beautiful Portugal, not bad made furntirura, there is only a second fastening for the straps, they are long and have to fill them. The length of the straps is large, suitable for a large size. Pleasant to the skin. I came in a month.
Perfect
Exactly as described! Shipping was quick, no problems at all. I love this! Will definitely buy from this store again!
Super nice, The inner parts that go against your skin have a nice soft felt so it’s comfier too! Overall great for the price
Top resistant approved
Too big. Im an XS
Fits the very sexy picture
mooi
Super fast shipping
Fast shipping. Just like in the picture.
It came very quickly) in Hmao 12 days. Corresponds to the picture and description
Super !
Just fire. On the Russian 48-50 came perfectly. The quality is excellent, it came quickly. Thank you so much to the store
Chaînes très fragiles
My rally is 156cm and for me it's too long.
Came for a month, just like in the photo
Nice Good quality
sembra bella, non lo provata
The product was accurate, the material very comfortable. You could say that quality and price is very well for use. The shipment was fast.
клёвая вещь!!!
Quality is excellent, fast delivery
Well adjusted by fasteners for any figure starting probably with Xs and up to L. More less durable, can hold and pull, but still with caution... On the skin does not cut. But keep in mind, girls, that every extra centimeter on the hips will be visible, because the straps crash and you become like a sarochka with an ulcer. I have this accessory.
Harnessy are terribly big, adjustable midriff is probably to size 4XL. Wish that there is no way you chose size, could use the such for XS/S!
SO SO
Expected better quality for such money
Polecam !